This hands-on session is designed to provide knowledge and tips to use a customer relationship management (CRM) system for effective communication and success in your business.

We will discuss the key components to support your business success:

• understanding the power of data to determine the profitability of your database
• identifying the right CRM system for your business
• distinguishing between qualitative and quantitative data
• parameters to collect data legally
• the type of email funnels you need to set up to communicate with impact.

Eligibility Requirements

We encourage potential participants to review eligibility requirements before registering. Eligibility requirements include:

• businesses with under 20 Full-Time Equivalent (FTE) employees
• be a Queensland, Northern Territory or Western Australian-based business
• hold an active Australian Business Number (ABN)

This workshop is presented as part of the Digital Solutions Program.

A free event hosted by Regional Business HQ.